Leadership Coaching Session
90-minute session with founders and managers to align on culture strategy, address blind spots, and build leadership skills that support team well-being.
What We Cover
1. Culture Flow Report Debrief
We walk through the findings together. Address surprises, clarify insights, and discuss root causes.
Focus: Understanding what's really happening vs. what you thought was happening.
2. Leadership Blind Spots
Most culture issues trace back to leadership behaviors. We identify patterns you might not see: unclear expectations, inconsistent communication, unintentional favoritism.
Focus: Self-awareness without blame. This is about growth, not criticism.
3. Decision Rights & Delegation
If you're the bottleneck, we work on empowering others. If decision-making is unclear, we design a framework.
Focus: Building systems so you don't have to be involved in everything.
4. Communication Effectiveness
Are you communicating enough? Too much? In the wrong way? We assess your cadence, tone, and channels.
Focus: How to say the right things at the right frequency without over-communicating.
5. Modeling Desired Culture
Culture flows from leadership. If you want open communication, you have to model it. If you want work-life balance, you have to demonstrate it.
Focus: Aligning your behaviors with your stated values.
6. Handling Difficult Conversations
Addressing underperformance, conflict, or toxic behavior. We provide frameworks and practice scenarios.
Focus: Saying hard things with clarity and respect.
Format & Approach
Duration
90 minutes (can extend if needed)
Attendees
Founders, owners, and key managers (2-4 people max)
Setting
Private, confidential. In-person or video call.
Tone
Direct but supportive. No shame, just growth.
Sample Topics Discussed
"Our team says they don't feel heard. But we have an open-door policy!"
Coaching: Open-door ≠ psychological safety. Do people actually use the open door? Do you respond defensively? Let's design structured feedback rituals.
"I want to delegate more, but nobody takes initiative."
Coaching: Have you clearly defined decision rights? Do they know what they're empowered to do? Let's create a delegation matrix.
"We have high turnover. People leave for 'better opportunities.'"
Coaching: Exit interviews reveal patterns. Are they leaving for money or culture? Let's dig into engagement and recognition gaps.
"I want a collaborative culture, but I keep making unilateral decisions."
Coaching: Behavior > stated values. Let's identify decisions you can delegate or co-create. Practice letting go of control.
What You'll Leave With
Clarity on Root Causes
You'll understand why culture issues exist and your role in fixing them.
Specific Behavior Changes
3-5 concrete actions you can take to model better leadership (e.g., weekly team check-ins, clearer delegation, better feedback delivery).
Frameworks for Future Use
Decision rights matrix, communication cadence template, feedback frameworks.
Confidence to Have Hard Conversations
Scripts and strategies for addressing underperformance, conflict, and culture violations.
Follow-Up Support
After the session, you get 30 days of email coaching. If questions come up as you implement changes, we're available to advise.
Typical questions: "How do I deliver this feedback?" "We tried X and it didn't work. What now?" "Can you review this new policy?"
Part of Culture Optimization Service
Leadership Coaching is included in all Culture & Environment Optimization engagements. It happens after the Culture Flow Report is delivered.
Learn more about the full service →